Key Responsibilities
- Monitor customer outstanding balances and receivables on a daily basis.
- Prepare and maintain customer-wise ageing reports.
- Follow up with customers for pending and overdue payments through calls, emails, and WhatsApp.
- Maintain regular communication with customers regarding invoices, payment status, and outstanding balances.
- Coordinate with the Business Development / Sales team for payment collection.
- Verify invoice details, work orders, purchase orders, and supporting documents when required.
- Identify overdue accounts and escalate critical cases to management.
- Track promised payment dates (PTP) and ensure follow-up until payment is received.
- Maintain accurate records of all collection follow-ups and customer commitments.
- Reconcile customer accounts and identify unadjusted payments, short payments, deductions, and disputes.
Preferred Candidate Profile
- 2–5 years of experience in Credit Control / Accounts Receivable / Collections
- Experience in B2B collections is preferred.
- Experience in civil, construction, testing, engineering, or service industries will be an advantage.
- Should be comfortable handling multiple customers and high-volume receivables.
- Should have strong Excel and MIS reporting skills.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
