Customer Relationship Executive (CRE)
Freshers can also apply
Experience: 0–3 Years
Location: Ekkatuthangal, Chennai
Joining: Immediate Joiner Preferred
Salary: Based on Experience
Key Responsibilities
* Handle customer queries through calls, WhatsApp, email, and other channels.
* Maintain strong relationships with existing and potential customers.
* Follow up with customers regarding enquiries, services, and requirements.
* Resolve customer complaints and ensure timely solutions.
* Maintain customer records and update CRM/database regularly.
* Coordinate with internal teams to ensure smooth customer service.
* Follow up on leads and support sales conversion.
* Prepare daily/weekly customer follow-up reports.
Required Skills
* Excellent communication and interpersonal skills.
* Good customer-handling and problem-solving abilities.
* Basic knowledge of MS Office and CRM tools.
* Positive attitude and strong follow-up skills.
* Tamil & English communication required.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
