Job Description:
Experience: 10+ Years
Location: Mumbai, Bangalore
Key Responsibilities (non-technical) –
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Knowledge and expertise to serve as the primary research advisor and client-facing expert.
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This role requires strong leadership in client engagements, the ability to scope and design complex studies and deep expertise in both governance and execution of research.
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Act as a trusted partner to clients, guiding them through research design, methodology and insights generation to ensure impactful outcomes
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Proven track record of leading client engagements and delivering strategic research insights.
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Strong expertise in research governance, methodology selection and study design.
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Exceptional communication skills with the ability to influence senior stakeholders
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Experience mentoring teams and fostering a culture of excellence in research delivery.
Key Responsibilities – Technical:
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Lead client calls and discussions as the research expert, providing strategic advisory inputs.
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Scope out new studies in collaboration with clients, ensuring alignment with business objectives.
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Advise on governance of research including methodology rigor, ethical standards and data integrity.
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Shape research design by recommending appropriate approaches, sampling methods and analytical frameworks.
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Build trusted client relationships through proactive communication, thought leadership and consultative guidance.
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Translate complex research findings into actionable insights and strategic recommendations for senior stakeholders.
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Anticipate client needs and proactively suggest innovative research solutions.
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Oversee survey design and research frameworks ensuring methodological soundness and relevance.
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Guide teams on advanced analytical techniques (correlational, experimental, log analysis, etc.).
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Ensure research outputs are trustworthy, data-backed and actionable for client decision-making.
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Champion storytelling in reporting, ensuring insights are communicated with clarity and impact.
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Mentor and coach junior researchers to elevate team capabilities and maintain high-quality standards.
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Drive innovation in research methods by staying abreast of industry trends and best practices.
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Establish domain context relevance so that reports and insights resonate with client business challenges.
Location:
DGS India - Mumbai - Thane Ashar IT Park
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent