About Us
Tiramisu Retails Pvt. Ltd. is the company behind Tiramisu, a premium handcrafted jewellery brand inspired by India's rich heritage and timeless craftsmanship. As a fast-growing retail and e-commerce brand, we are committed to delivering exceptional products, outstanding customer experiences, and fostering a culture of innovation, ownership, and continuous learning.
Job Summary
We are looking for a proactive and results-driven E-commerce Manager to manage and grow our online business. You will oversee our e-commerce operations, optimize the customer shopping experience, manage online storefronts, and collaborate with cross-functional teams to drive online sales and business growth.
Key Responsibilities
- Manage and optimize the brand's e-commerce website (Shopify or similar).
- Maintain product listings, pricing, inventory, and online merchandising.
- Coordinate product launches, promotions, and seasonal campaigns.
- Work with the Marketing team to support digital campaigns and improve online sales.
- Manage marketplace operations (Amazon, Myntra, etc.), where applicable.
- Coordinate with Operations and Logistics to ensure smooth order fulfillment.
- Monitor website performance, customer experience, and key e-commerce metrics.
- Analyze sales performance and recommend improvements to drive growth.
- Collaborate with internal teams and external partners to enhance the online shopping experience.
What We Expect
- Bachelor's degree in Business, Marketing, E-commerce, or a related field.
- 1–3 years of e-commerce experience, preferably in fashion, jewellery, lifestyle, D2C, or retail.
- Hands-on experience with Shopify or similar e-commerce platforms.
- Experience managing product catalogues, inventory, pricing, and merchandising.
- Basic understanding of digital marketing and online sales metrics.
- Strong analytical, communication, and organizational skills.
- Attention to detail, problem-solving ability, and a customer-first mindset.
- High ownership, accountability, and the ability to thrive in a fast-paced environment.
Pay: ₹23,000.00 - ₹25,000.00 per month
Application Question(s):
- Are you willing to work from our Surat office?
- Which e-commerce platforms have you worked on?
- Have you worked with online marketplaces?
Work Location: In person
