About the role :
As a CoE team member, you will collaborate with cross-functional teams and senior leadership to deliver mission-critical projects aligned with our strategic vision. Your role will encompass project management, strategy formulation, and process optimization to ensure seamless execution and transformative results.
Key Responsibilities :
- Drive data analytics & insights - write SQL to pull what you need, analyse it, and turn it into clear, actionable insights the team puts to use.
- Support and Design digital campaigns, come up with new ideas and initiatives to get uplift in engagement and collection numbers
- Work across departments - partner with Tech, Risk, and Ops to take initiatives from idea to live, and help resolve cross-functional open items that touch multiple teams.
- Use AI tools as a force-multiplier - we expect you to lean on AI to move faster on analysis, drafting, and prototyping; curiosity here is a real plus.
- Build product & automation - improve the tools, workflows, and campaigns our various teams uses; automate manual, repetitive processes so the team can focus on higher-value work.
- Operate independently - scope your own problems, run them down, and grow the charter as you prove you can be trusted with more.
- Monitor and report on project progress, identifying and addressing any deviations from the plan.- Prepare presentations and reports for senior leadership, highlighting project achievements and key insights.
- Collaborate with the Founder's Office and key stakeholders to define project scope, goals, and deliverables.
What we're looking for :
Must-haves :
- Recent graduate from a strong college, or recent MBA / PGDM graduate.
- Genuine analytical horsepower - you reason from first principles and are comfortable with numbers.
- SQL (joins, filters, aggregations - or can demonstrably learn fast) and strong Excel / Sheets proficiency.
- Clear written communication - you can compress a messy problem into a crisp, decision-ready note.
- High ownership and bias to action - you'd rather ship and measure than wait for perfect information.
Nice-to-haves :
- Exposure to lending / fintech / collections, or a strong interest in it.
- Comfort with AI tools for analysis and automation.
- Any evidence of having driven a real outcome independently (a project, a business, a measurable result).
Why this role :
- A genuine mandate to build things that matter and see them used.
- Real cross-functional exposure across Tech, Risk, and Ops - see how a fintech actually runs.
Work Location: In person
