Role Overview
We are seeking an experienced Technical Project Manager to lead and manage multiple concurrent projects across eCommerce and AI-driven initiatives. This role requires strong ownership, structured execution, and the ability to manage both client expectations and internal delivery teams in a fast-paced environment.
The ideal candidate will be comfortable handling a mix of large-scale development projects and smaller change requests, ensuring timely delivery while maintaining high quality standards.
Key Responsibilities
- Own end-to-end delivery of multiple parallel projects, including both small enhancements and large-scale implementations
- Define project scope, timelines, milestones and resource allocation in collaboration with stakeholders
- Manage cross-functional teams including developers, QA, designers and individual contributors
- Track project progress, identify risks, and proactively drive resolution (internal and client-side delays)
- Ensure deadlines are met or properly communicated with mitigation plans in place
- Act as the primary point of contact for clients, ensuring clear communication and expectation alignment
- Maintain detailed project documentation, status reports and progress dashboards
- Drive accountability across teams to ensure closure of tasks and projects
- Participate in planning, budgeting and resource forecasting
- Establish and improve project management processes and best practices
Mandatory Skills & Experience
- 5+ years of experience in Technical Project Management or similar role
- Strong experience managing eCommerce projects - Shopify or Magento
- Proven ability to manage multiple concurrent projects with varying priorities
- Experience working with both teams and individual contributors
- Strong understanding of software development lifecycle (SDLC)
- Excellent stakeholder management and communication skills
- Strong problem - solving and escalation handling ability
- High level of ownership and accountability
- Familiarity with tools like Jira, Zoho or similar
Good to Have
- Experience managing AI / ML or LLM-based projects
- Exposure to Agile / Scrum methodologies
- Experience working with global clients, especially US-based
Work Requirements
- Willingness to work with overlap in US time zones
- Ability to manage client communications effectively in English (spoken and written fluency is mandatory)
What We Are Looking For
- Someone who can bring structure to chaos and keep projects moving
- Strong follow-up and execution mindset (especially when deadlines slip)
- Ability to balance client expectations vs internal constraints
- A proactive communicator - not just a tracker, but a driver of outcomes
Eligible candidates can send resume to [email protected]
Job Type: Permanent
Pay: ₹80,000.00 - ₹100,000.00 per month
Work Location: In person
