IQ HUB vacancy - Sales Executive (AI-Assisted)
Vadodara, Gujarat | Night Shift | Full-Time
Role Overview
IQ-Hub is looking for a Senior Telemarketing Executive to independently own the outreach process within the Telemarketing / Event Calling Team. You will run the core calling, WhatsApp, and email outreach process yourself end-to-end, oversee the daily call and sales sheets, manage the event allocation process, and liaise with Sales, Marketing, and Data Mining to keep event outreach running without bottlenecks.
Key Responsibilities
Cross-Department Coordination
- Coordinate with other departments - Marketing, Sales, and Data Mining - to ensure seamless operations and effective delivery of services.
Process & Performance Oversight
- Oversee and manage the event allocation process end-to-end, ensuring proper ticket distribution across Agenda View, Gold Ticket, LHF0, Blue Ticket, After Sales Data, and LinkedIn Data segments.
- Supervise daily calling activities, ensuring calls are made, follow-ups are conducted on schedule, and targets are met.
- Track and update the daily call sheet, ensuring every client interaction is documented and follow-ups are scheduled appropriately.
- Oversee the daily and monthly sales sheets to monitor sales performance, track bookings, and identify areas for improvement.
- Identify and address any bottlenecks or inefficiencies to keep the overall calling process running smoothly.
- Ensure each caller receives accurate and timely event data for their allocated events, to support higher-quality client interactions.
Hands-On Execution
- Call clients based on the data provided, following the defined data and contact priority order (mobile number first, then direct phone, then general phone).
- Send WhatsApp messages and emails to clients based on provided data, ensuring communication supports and reinforces the calls made.
- Follow up with clients who have shown interest or have not yet responded, per the defined follow-up cadence.
- Segregate and allocate data across Agenda View, Gold Ticket, LHF0, Blue Ticket, After Sales Data, and LinkedIn Data categories.
MANDATORY EDUCATIONAL REQUIREMENT
Any Graduate.
Technical Knowledge
- Working knowledge of structured outbound calling processes, including event-based data prioritisation (e.g., Agenda View, Gold Ticket, LHF0, Blue Ticket) and multi-attempt follow-up cadences across calls, WhatsApp, and email.
- Comfortable working with a CRM/dialer platform (HubSpot or equivalent) to log calls, update records, and track follow-up status.
- Working knowledge of maintaining and interpreting call sheets and sales tracking sheets (daily and monthly) in Excel or Google Sheets.
- Clear, confident spoken and written English, suitable for client-facing calls, WhatsApp, and email communication with international contacts.
Skills & Attributes We're Looking For
- A self-starter who can independently set up and run outreach systems and processes without needing a playbook already in place.
- Curious about using AI and automation tools to make the outreach process more efficient, rather than relying purely on manual effort.
- Detail-oriented when it comes to data accuracy - call sheets, sales sheets, and event data allocation all depend on getting the small things right consistently.
- Comfortable working cross-functionally with Sales, Marketing, and Data Mining without needing every handoff spelled out.
- Resilient and target-driven, with the ability to keep a full calling, WhatsApp, and email outreach cadence running independently, day in and day out.
What You Get
- A role built around full ownership of the outreach process end-to-end - not just executing calls, but owning the systems, data, and process behind them.
- Direct exposure to how event outreach is planned and prioritised across a portfolio of 125+ global conferences a year.
- Cross-functional visibility working alongside Sales, Marketing, and Data Mining.
- Room to grow into deeper ownership of the outreach systems and process as the role matures.
Additional Requirement
- Immediate hiring
- Role requires commuting during late night hours (finishing at 3:30 AM)
Apply Now
Email: [email protected]
Contact: +91 9377333411 / 9909923845 (Please call after 07:30 PM)
IQ Hub is an Equal Opportunity Employer.
Shaping tomorrow together.
Job Type: Full-time
Pay: ₹600,000.00 - ₹800,000.00 per year
Language:
Work Location: In person
