Popular Vehicles & Services Ltd., one of the leading automobile dealership groups in India, is looking for Customer Relation Executives / Tele-calling Executives to join our Customer Relation Center. This role involves interacting with customers over phone for sales support, service support, lead follow-ups, feedback collection, and customer assistance.
If you enjoy talking to customers and building relationships, we would love to hear from you.
Job Responsibilities:
- Handle inbound and outbound customer calls
- Follow up with customers regarding vehicle sales enquiries and service reminders
- Contact customers for feedback collection after sales and service
- Manage digital leads received through website, social media, and online campaigns
- Assist customers with vehicle service bookings and general enquiries
- Record all customer interactions and call outcomes in the CRM system
- Maintain a professional and customer-friendly communication approach
Skills Required:
- Good communication skills in Malayalam and basic English
- Ability to interact confidently with customers
- Basic computer knowledge
- Good listening and problem-solving skills
- Experience in Telecalling / BPO / Customer Support / Call Center is an advantage
Benefits:
- Performance Incentives (Based on Performance)
- PF & ESI Benefits
- Training Provided
- Opportunities for career growth within CRC operations
Qualification:
Experience:
- Freshers & Experienced can apply
If you are passionate about customer interaction and looking to build a career in the automobile industry, we would love to hear from you. Apply today and become part of our growing Customer Relation Center team at Popular Vehicles & Services Ltd.
Job Types: Full-time, Permanent
Pay: ₹13,500.00 - ₹17,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
