Job description
Key Responsibilities
1. Manpower Planning & Recruitment
- Handle end-to-end recruitment for showroom and regional positions (Sales Executives, Cashiers, Back Office, Supervisors, etc.)
- Coordinate with Business Managers for manpower planning and timely closures
- Manage sourcing through portals, referrals, consultants, and local hiring drives
- Ensure smooth onboarding, documentation, and joining formalities
2. HR Operations & Employee Lifecycle
- Oversee joining, confirmation, transfers, promotions, and exits
- Maintain employee records, HRMIS data, and personal files
- Coordinate exit formalities, F&F settlements, and relieving documentation
- Ensure adherence to company HR policies and SOPs across locations
3. Payroll & Attendance Coordination
- Coordinate monthly payroll inputs (attendance, leave, incentives, deductions)
- Ensure accuracy of attendance through biometric/HRMS systems
- Address payroll-related employee queries in coordination with HO payroll team
4. Statutory Compliance
- Ensure compliance with statutory requirements: PF, ESI, Bonus, Gratuity, Shops & Establishment Act
- Support audits, inspections, and statutory documentation for the region
- Maintain statutory registers and compliance records as required
5. Employee Engagement & Relations
- Act as a point of contact for employee grievances and conflict resolution
- Conduct regular store visits to understand employee concerns and morale
- Support employee engagement initiatives, festivals, and reward programs
- Ensure discipline, code of conduct, and grooming standards are followed
6. Performance & Training Support
- Support PMS activities including goal setting, reviews, and appraisal coordination
- Coordinate training programs for sales, customer service, and compliance
- Track training attendance and effectiveness at showroom level
7. Reporting & MIS
- Prepare and submit HR MIS reports (manpower, attrition, attendance, recruitment status)
- Analyze attrition trends and provide improvement suggestions
- Maintain region-wise HR dashboards for management review
Key Skills & Competencies
- Strong understanding of HR operations in retail / jewellery sector
- Knowledge of labour laws and statutory compliance
- Excellent communication and interpersonal skills
- Ability to manage multiple locations and stakeholders
- High level of integrity and confidentiality
- Proficiency in HRMS, MS Excel, and reporting
Qualification & Experience
- MBA / MSW / PGDM in Human Resources
- 58 years of HR experience, preferably in Jewellery / Retail / FMCG
- Regional HR handling experience will be an added advantage
Preferred Traits
- Willingness to travel extensively
- Strong problem-solving and employee-handling capability
- Hands-on, proactive, and result-oriented approach
Role: Head - Recruitment
Industry Type: Gems & Jewellery
Department: Human Resources
Employment Type:
Full Time, Permanent
Role Category: Recruitment & Talent AcquisitionEducation
PG: MBA/PGDM in HR/Industrial RelationsKey SkillsSkills highlighted with ‘‘ are preferred keyskills
Pay: ₹600,000.00 - ₹1,200,000.00 per year
Benefits:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
