Contact No. 81440 66550
Mail Id: [email protected]
Job Title – Receptionist cum CRM Executive – Jewellery Showroom
Company Name: Senthil Murugan Jewellers (SMJ)
Industry: Jewellery / Retail
Department: Sales & Customer Relations
Location: https://share.google/l32Du02lJqKlGZnuB
Website: https://senthilmuruganjewellers.in/
Qualification: Any Degree
Experience: 1–3 Years
Key Responsibilities:
1. Welcome and attend customers visiting the showroom.
2. Handle incoming calls and customer enquiries.
3. Maintain customer details and records in the CRM system.
4. Follow up with customers regarding enquiries and purchases.
5. Inform customers about new jewellery collections, offers and schemes.
6. Coordinate customer appointments with the sales team.
7. Handle customer feedback and maintain good customer relationships.
8. Prepare daily customer follow-up and CRM reports.
Required Skills:
1. Good communication skills in Tamil and English.
2. Pleasant personality and good customer-handling skills.
3. Basic computer and MS Office knowledge.
4. Good follow-up and coordination skills.
5. Experience in jewellery or retail showroom will be preferred.
Pay: ₹14,200.00 - ₹16,000.00 per month
Benefits:
Work Location: In person