Voice Process Executive – Junior / Senior
We are hiring enthusiastic and communication-focused candidates for the role of Voice Process Executive to support client coordination, inquiry handling, and service communication for our academic research and PhD assistance services. Candidates should possess good speaking skills, professional communication, and the ability to interact confidently with clients through calls and virtual communication platforms.
Responsibilities
- Handle inbound and outbound client communication
- Explain company services and process details to clients
- Maintain proper follow-up with students, researchers, and professionals
- Coordinate with internal departments regarding client requirements
- Maintain call records and communication updates
- Build professional relationships with clients and ensure smooth communication flow
- Support business and service coordination activities
Junior Voice Process Executive
- Freshers or candidates with up to 2 years of experience
- Good verbal communication skills in English and Tamil
- Basic computer knowledge and communication etiquette
- Confident speaking ability and willingness to learn
- Any degree can apply
Senior Voice Process Executive
- Minimum 2+ years of experience in voice process, telesales, customer handling, or client coordination
- Strong communication and convincing skills
- Ability to manage client interactions independently
- Experience in handling escalations and maintaining client relationships preferred
- Leadership and team coordination skills will be an added advantage
Preferred Skills
- English communication proficiency
- Client handling and coordination
- Telephone etiquette and follow-up management
- Basic MS Office knowledge
- Professional attitude and multitasking ability
Location
Nagercoil, Tamil Nadu – On-site
Contact
Panacorp Software Solutions
7092000772
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
Work Location: In person
