Job Summary
We are seeking a dynamic and result-oriented Telecaller to join our real estate sales team. The candidate will be responsible for handling inbound and outbound calls, scheduling site visits, maintaining customer relationships, and supporting the sales team.
Key Responsibilities
- Make outbound calls to prospective customers from company-provided databases and marketing leads.
- Attend inbound inquiries and provide accurate information about projects, pricing, amenities, and offers.
- Qualify leads and identify potential buyers based on their requirements and budget.
- Schedule and coordinate site visits with the sales team.
- Maintain regular follow-ups with prospects through calls, WhatsApp, emails, and SMS.
- Update customer interactions and lead status in CRM software.
- Generate daily, weekly, and monthly reports on lead conversion activities.
- Coordinate with marketing and sales teams to ensure timely lead management.
- Build and maintain positive relationships with existing and prospective customers.
- Ensure high levels of customer satisfaction and professional communication at all times.
Eligibility Criteria
- Minimum 1–3 years of experience in teleselling, telesales, customer service, or real estate sales support.
- Freshers with excellent communication skills may also apply.
- Strong verbal communication skills in English, Hindi, and local language.
- Proficiency in MS Office and CRM software.
- Pleasant personality with a customer-centric approach.
Desired Skills
- Excellent telephone etiquette.
- Strong persuasion and negotiation abilities.
- Ability to handle objections professionally.
- Good organizational and follow-up skills.
- Self-motivated.
- Ability to work in a fast-paced sales environment.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
