Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP FI CO Finance
Good to have skills : NA
Minimum
7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to ensure the smooth operation of critical applications. The position demands continuous engagement with complex system environments, requiring adaptability and a keen eye for detail to maintain system integrity and support business continuity effectively.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to streamline support processes and improve system reliability.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Coordinate cross-functional communication to ensure alignment on issue resolution and system updates.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP FI CO Finance.
- Strong analytical skills to diagnose and troubleshoot complex system issues.
- Experience in managing and supporting financial modules within enterprise resource planning systems.
- Ability to work collaboratively with diverse teams to implement effective solutions.
- Excellent communication skills to clearly convey technical information to stakeholders.
- Capability to prioritize tasks and manage time efficiently in a dynamic environment.
Additional Information:
- The candidate should have minimum 7.5 years of experience in SAP FI CO Finance.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
