Company Description Apollo AyurVAID is a pioneer and leader in quality systems–driven Ayurveda medical care, focused on precision diagnosis and treating the root cause of mainstream diseases for lasting health outcomes. The organization offers uniquely enabled cashless Ayurveda medical care through accreditation by leading health insurance providers and CGHS as a network hospital. Apollo AyurVAID follows protocols-driven care that integrates appropriately with modern medicine and operates a distinctive “hospital-in-hospital” model within world-class quaternary and tertiary care allopathy hospitals. Recognized with national quality awards, NABH accreditations, and the Government of India’s “Best Ayurveda Centre” award, the organization has also been featured in Harvard University’s Antares program. A strong team of medical and management professionals drives its global scalability, collaboration, and innovation through robust protocols and a digital foundation.
Location: Bangalore
Department: Operations
Reporting To: MD & CEO
Role Summary
We are seeking a dynamic Manager – Centre Operations with a BAMS and MBA/MHA qualification to lead the overall operations of our Ayurveda hospital. The ideal candidate will combine clinical understanding with business acumen to drive operational excellence, patient satisfaction, revenue growth, and team performance.
Key Responsibilites
- Oversee the day-to-day operations of the centre, ensuring seamless coordination across OPD, IPD, Therapy, Pharmacy, Front Office, and Support Services.
- Drive revenue, profitability, occupancy, and overall centre performance while ensuring optimal resource utilization.
- Ensure exceptional patient experience by maintaining high service standards and promptly resolving escalations.
- Lead, mentor, and manage multidisciplinary teams to achieve operational and business objectives.
- Ensure compliance with NABH standards, statutory requirements, and organizational SOPs.
- Build referral networks and support business development initiatives to increase patient footfall.
- Monitor key operational and financial KPIs, prepare MIS reports, and implement continuous improvement initiatives.
Qualifications:
- BAMS – Mandatory
- MBA (Hospital/Healthcare Management) or MHA – Mandatory
Experience:
- 5–8 years of experience in hospital operations, with at least 2 years in a leadership role such as Centre Manager, Hospital Administrator, or Operations Manager.
- Experience in Ayurveda, integrative healthcare, or multi-specialty hospitals is preferred.
Key Skills:
- Hospital Operations Management
- Clinical & Business Coordination
- Revenue & P&L Management
- Team Leadership & People Management
- Patient Experience & Service Excellence
- NABH & Regulatory Compliance
- Business Development & Referral Management
- MIS Reporting & Data Analysis
Apply now: share your udpated CV at [email protected]
Pay: ₹600,000.00 - ₹900,000.00 per year
Benefits:
- Leave encashment
- Provident Fund
Application Question(s):
- Are you BAMS plus MBA / MHA qualified?
- What is your total Healthcare Experience?
- What is your Current CTC?
- What is your Expected CTC?
- We need to close this position urgently. Will you be able to join immediately?
Work Location: In person