Key Responsibilities1. Sales & Business Development
- Achieve monthly, quarterly, and annual admission targets.
- Drive enquiries, conversions, bookings, and student enrollments.
- Plan and execute local marketing activities, events, seminars, and promotional campaigns.
- Build relationships with schools, colleges, and local businesses for lead generation.
- Monitor sales performance and implement strategies to improve conversion rates.
2. Center Operations
- Ensure smooth day-to-day functioning of the academy.
- Maintain academy infrastructure, assets, and brand standards.
- Ensure timely reporting of admissions, collections, and center performance.
- Manage student records, documentation, and compliance requirements.
- Monitor attendance and operational efficiency.
3. Team Management
- Lead, motivate, and develop the center team.
- Conduct regular team meetings and performance reviews.
- Train counselors and staff on sales processes and customer service standards.
- Ensure achievement of individual and team KPIs.
4. Student Experience & Service
- Ensure high levels of student satisfaction throughout the learning journey.
- Address student queries, concerns, and escalations promptly.
- Monitor student attendance, retention, and course completion.
- Maintain strong relationships with students, parents, and alumni.
5. Financial Management
- Monitor revenue, collections, and center profitability.
- Ensure timely fee collection and follow-up on outstanding payments.
- Manage center expenses within approved budgets.
- Prepare monthly business performance reports.
6. Compliance & Quality Assurance
- Ensure adherence to company policies, operational guidelines, and brand standards.
- Maintain accurate records and documentation.
- Support audits, inspections, and compliance checks.
- Ensure implementation of academic and operational processes as prescribed by the organization.
Required Qualifications
- Graduate in any discipline (MBA preferred).
- 3–8 years of experience in education, retail, hospitality, or service industry management.
- Experience in admissions, sales, team handling, and operations management preferred.
Required Skills
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Sales and business development orientation.
- Customer service and relationship management skills.
- Strong analytical and problem-solving abilities.
- Proficiency in MS Office and CRM systems.
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: In person
