Client Relationship Management
· Act as the single point of contact for all communications with assigned clients.
· Maintain healthy, long-term relationships through regular calls, emails, and quarterly in-person meetings.
· Understand client’s business model, demand cycles, and preferences to forecast requirements accurately.
· Collect feedback and proactively resolve issues before they escalate.
Order & Communication Management
· Receive and confirm monthly/quarterly orders from clients.
· Prepare Proforma Invoice (PI) / Quotations and share with clients, ensuring PDC or payment confirmation as per terms.
· Coordinate with Production / PPC team to schedule manufacturing according to delivery timelines.
· Share dispatch details (invoice, tracking info) promptly with the client.
· Liaise with the logistics team to ensure timely and safe delivery.
Payment & Credit Control
· Track payment due dates based on agreed credit terms.
· Ensure timely deposit and reconciliation of client payments.
· Follow up on overdue payments in coordination with accounts/finance team.
· Maintain credit discipline while balancing relationship health.
Pay: ₹9,640.15 - ₹31,457.01 per month
Work Location: In person
