*Job description*
Job Title: Virtual Assistant – Operations & Accounts (USA Shift)
Job Type: Full-Time
Work Location: Shela, Ahmedabad
Shift Timings: USA Shift (Night Shift as per client time zone)
*Job Summary*
We are seeking a dedicated and professional Virtual Assistant to support a USA-based pool cleaning company. This role involves managing client communication, invoicing, payment follow-ups, CRM updates, and operational coordination. The selected candidate will act as a virtual representative of the company and ensure smooth execution of client and customer requirements while working in the USA shift.
*Key Responsibilities*
Handle client communication through calls and emails in a professional manner
Make service-related calls, follow-up calls, and payment reminder calls
Manage invoicing and coordinate accounts receivable follow-ups
Maintain clear, timely, and professional email communication
Update and manage CRM systems and client portals accurately
Understand and execute client-specific operational requirements
Coordinate between clients and their end customers for service scheduling and completion
Ensure accurate documentation, records, and reporting
Represent the company professionally as a Virtual Assistant
*Required Skills & Qualifications*
Excellent spoken and written English communication skills
Willingness and ability to work in USA shift timings
Basic to good understanding of accounting concepts
Hands-on experience with invoicing and billing processes
Strong client-handling and customer coordination skills
Confidence in follow-up and payment-related calls
Proficiency in professional email communication
Working knowledge of CRM tools and online portals
Strong organizational and multitasking abilities
Previous experience as a Virtual Assistant, Operations Executive, or Accounts Executive
Experience working with USA-based clients
Exposure to service-based or maintenance industries is an added advantage
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Experience:
- Customer relationship management: 1 year (Preferred)
Language:
Location:
- Ahmedabad, Gujarat (Ahmedabad) (Preferred)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
