Company: Optical Express
Industry: Optical Lens Distribution
Job Type: Full-time
Shift/Hours: 11:00 AM – 7:00 PM
Job Summary
Optical Express is looking for a reliable and detail-oriented Office Assistant to join our growing team. In this role, you will be the primary link between our customers and our operation. You will handle customer inquiries, accurately process incoming lens orders, generate key logistics paperwork, and support the daily administration of our office.
Key Responsibilities
- Customer Support & Order Processing: Answer incoming phone calls from retail opticians and eye care professionals, resolve inquiries, and take accurate product orders.
- Order Entry: Enter order details precisely into our system to ensure the correct lens specifications, scripts, and quantities are processed.
- Billing & Documentation: Generate delivery challans and tax invoices to accompany outbound shipments.
- General Office Duties: Manage routine administrative tasks, including organizing physical and digital files, handling mail, and tracking basic office and pantry inventory.
Qualifications & Skills
- Computer & Accounting Skills: Must have basic computer knowledge (MS Excel, Email) and foundational accounting skills to accurately manage invoicing and ledger records.
- Communication: Good spoken communication skills are required to handle customer queries and orders politely and effectively over the phone.
- Experience: Prior experience in data entry, front-office coordination, or billing roles is preferred.
- Detail-Oriented: High level of accuracy to minimize errors in lens specifications and prescriptions.
Pay: From ₹10,000.00 per month
Work Location: In person
