The Role
As a SaaS Product Manager, you will own the end-to-end product lifecycle of BotPenguin’s AI-driven platform. You will work closely with engineering, design, marketing, sales, and customer success teams to define product strategy, prioritize features, and deliver scalable SaaS solutions that delight customers globally.
This is a high-impact role where you will shape the roadmap, drive innovation, and directly influence product growth, user adoption, and revenue outcomes.
What you need for this role
- Education: Bachelor’s degree in Engineering, Computer Science, Business, or related field. MBA is a plus.
- Experience: 4–8 years of experience in Product Management, preferably in a SaaS or B2B tech environment.
- Product Skills:
- Strong experience in managing SaaS products from ideation to launch.
- Ability to define product vision, roadmap, and go-to-market strategy.
- Hands-on experience with product analytics and data-driven decision-making.
- Experience working with cross-functional teams in agile environments.
- Strong understanding of customer journey mapping and user experience.
- Familiarity with AI-driven or automation-based platforms is a plus.
- Tools & Platforms:
- Experience with product management tools like Jira, Notion, Trello, or similar.
- Understanding of analytics tools such as Google Analytics, Mixpanel, or Metabase.
- Soft Skills:
- Excellent stakeholder management and communication skills.
- Strong analytical and problem-solving mindset.
- Leadership qualities with ownership-driven attitude.
- Ability to manage multiple priorities in a fast-paced startup environment.
What you will be doing
- Define and drive the product vision, strategy, and roadmap aligned with business objectives.
- Gather and prioritize product requirements through market research, customer feedback, and data analysis.
- Collaborate with Engineering, UI/UX, Marketing, Sales, and Customer Success teams to deliver high-impact features.
- Write clear product requirement documents (PRDs) and user stories.
- Monitor product performance metrics and optimize based on insights.
- Lead sprint planning, backlog grooming, and release planning activities.
- Conduct competitive analysis and identify new growth opportunities.
- Work closely with leadership to align product initiatives with company goals.
- Mentor junior product team members and support cross-functional teams.
- Perform any additional responsibilities deemed fit by the company based on business requirements, including assisting HR and Operations teams with product or technology-related inputs.
Top reasons to work with us
- Be part of a cutting-edge AI SaaS startup driving innovation in chatbot automation.
- Own and shape a globally adopted product with real customer impact.
- Work with a passionate and talented team that values ownership and innovation.
- Fast-paced growth environment with leadership exposure.
- Opportunity to work on AI-powered products with global reach.
Pay: ₹1,500,000.00 - ₹2,000,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
