Job description
Currently we have requirement for Customer Relationship Manager (CRM) for our Service Department at Sambalpur, Odisha location.
RESPONSIBILITIES:
- Resolving customer concerns.
- Customer experience at the dealership showroom and supporting in their follow-ups.
- Ensure Customer Satisfaction.
- Complaint Management
- Feedback collection
EXPERIENCE: 2 to 3 Years experience in similar role in automobile sector.
EDUCATION - ANY GRADUATE / BBA /MBA
REQUIRED SKILLS:
Good communications skill, Teamwork and leadership Skills, Customer Orientation, Problem-Solving Skills, Knowledge of Company Products and Services.
Other facilities:
· Attractive salary packages
· Performance incentives and bonuses up to Rs. 10K *
· ESIC and EPF benefits
· Regular appraisals
· Continuous training and development
· Clear career paths for growth
· Staff accommodation for outstation candidates
· Staff lunchroom with AC facility
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
