JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job summary
We are looking for an experienced Team Lead, Content Publishing within the Marketing team at JLL, to lead a high-performing team supporting Asia-Pacific stakeholders, development partners, and governance teams.
This role requires a strong people manager with expertise in digital platforms, operational excellence, stakeholder coordination, and team development.
The ideal candidate should possess strong technical knowledge across content management platforms, collaboration tools, analytics concepts, and work-management systems, along with exceptional communication and leadership capabilities.
Key responsibilitiesTeam leadership & people managementLead, mentor, and manage a team to ensure high-quality delivery and operational efficiency
Drive team engagement, performance management, coaching, and career development
Identify skill gaps and implement upskilling initiatives for continuous team growth
Manage team capacity planning, workload distribution, and resource utilization
Operations & delivery managementOversee day-to-day operations and ensure adherence to defined processes and governance standards
Drive operational excellence initiatives to improve productivity, quality, and efficiency
Collaborate with stakeholders across markets, development partners, and governance teams to ensure seamless execution
Track project deliverables, timelines, risks, and dependencies
Ensure proper documentation, reporting, and process compliance
Stakeholder & communication managementAct as point of contact for business stakeholders and cross-functional teams
Build strong working relationships across teams and partner organizations
Facilitate regular governance discussions, status updates, and operational reviews
Communicate effectively with both technical and non-technical audiences
Technical & platform managementSupport and guide teams working on digital content and collaboration platforms
Leverage analytics, SEO concepts, and AI-enabled tools to improve operational effectiveness
Monitor workflows and project progress using work-management tools
Required technical skills
Strong experience in Adobe Experience Manager (AEM) and SharePoint
Familiarity with AI tools and digital productivity solutions
Experience with work-management tools such as JIRA, Workfront, Asana, or similar platforms
Advanced proficiency in Office 365
Understanding of Brightcove platform
Required functional & leadership Skills
Strong understanding of day-to-day operations management
Experience in capacity planning and operational excellence initiatives
Proven people management and coaching experience
Strong stakeholder management skills
Excellent analytical thinking and problem-solving abilities
High attention to detail and quality orientation
Strong verbal and written communication skills
Preferred experience
Experience managing distributed or regional teams
Exposure to digital content operations and governance processes
Experience working with cross-functional and global stakeholders
Education
Bachelor’s/Master's degree in Business, Technology, Digital Marketing, or a related field preferred
Location: Gurgaon, India
Shift timing: 8:00 AM to 5:00 PM
Years of experience: 8-10 years
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
