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Job purpose
The MDM Specialist will play a critical role in designing, governing, and maintaining enterprise master data across domains. The role requires a strong understanding of Master Data Management principles, SAP S/4HANA data structures, and data governance frameworks. The individual will be responsible for ensuring high data quality, supporting business processes, and enabling accurate reporting and analytics by maintaining a robust and scalable master data environment.
Responsibilities
Master Data Governance & Operations
- Manage end-to-end master data lifecycle including creation, maintenance, validation, and deactivation
- Ensure adherence to defined data governance policies, standards, and approval workflows
- Establish and maintain system of record and ownership for master data entities.
- Coordinate with global stakeholders to ensure consistency across regions and systems
Data Quality & Controls
- Define and enforce data quality standards and validation rules
- Monitor data quality metrics and implement remediation plans
- Perform data cleansing, harmonization, and standardization activities
- Ensure compliance with audit and control requirements
Process & Continuous Improvement
- Design and optimize master data processes (create/update workflows, approvals, integrations)
- Identify opportunities for process automation and efficiency improvement
- Support implementation of new governance models (centralized, hybrid, or distributed)
Technology & Systems
- Work with SAP S/4HANA master data objects (Business Partner, GL, Vendor, Customer)
- Support MDM tool evaluation, implementation, and enhancements
- Collaborate with IT teams for system integrations and data architecture
- Ensure proper configuration of workflows, approval processes, and audit trails
Stakeholder & Client Management
- Act as the point of contact for business users on master data issues
- Provide guidance and training to users on data standards and processes
- Collaborate with finance, procurement, and IT teams for cross-functional alignment
Functional & Technical skills
Functional Skills
- Strong understanding of finance master data (GL, cost centres, vendors, customers)
- Experience with data governance frameworks and operating models
- Ability to manage global stakeholders and work in a matrix environment
- Strong analytical and problem-solving capabilities
Technical Skills
- Hands-on experience with SAP S/4HANA (Business Partner, Finance master data)
- Knowledge of MDM tools, workflows, and data models
- Understanding of data quality frameworks and data lifecycle management
- Exposure to data migration, data cleansing, and integration processes
Qualifications & Experience
B. Com / M. Com / MBA / CA / CPA or equivalent qualification
8–12 years of relevant experience in Master Data Management or related domain
Experience working in SAP S/4HANA or large ERP environments
Prior experience in global/shared service environments preferred
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