Key Responsibilities
- Handle customer inquiries through phone, email, Whats App, and walk-in clients.
- Design and customize domestic and international holiday packages.
- Prepare quotations and itineraries.
- Convert inquiries into confirmed bookings.
- Coordinate with hotels, airlines, transport providers, and other suppliers.
- Build and maintain strong customer relationships.
- Achieve monthly sales targets.
- Provide exceptional customer service before, during, and after travel.
Requirements
- Bachelor's degree preferred.
- 1–3 years of experience in the travel and tourism industry (Freshers with excellent communication skills may also apply).
- Good knowledge of domestic and international destinations.
- Excellent communication and sales skills.
- Proficiency in MS Office and internet applications.
- Experience with travel booking portals is an added advantage.
- Ability to work independently and as part of a team.
What We Offer
- Attractive salary
- Performance incentives
- Career growth opportunities
- Friendly and supportive work environment
- Training and professional development
Preferred Skills
- Strong negotiation skills
- Customer-focused attitude
- Passion for travel
- Ability to work under pressure
- Fluency in English and Malayalam (Hindi is an advantage)
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Work from home
Work Location: Hybrid remote in Thiruvananthapuram, Kerala
