Job Description – Desktop Engineer
Job Title: Desktop Engineer
Location: east of kailash
Salary: ₹12,000 – ₹18,000 (Depending on Experience)
Job Summary
We are looking for a skilled and motivated Desktop Engineer to provide technical support and maintain the organization's IT infrastructure. The candidate will be responsible for troubleshooting hardware, software, network, and printer-related issues while ensuring smooth day-to-day IT operations.
Key Responsibilities
Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
Troubleshoot hardware, software, operating system, and network-related issues.
Install and update Windows OS, applications, and security patches.
Configure and troubleshoot printers, scanners, and other IT equipment.
Provide onsite and remote technical support to users.
Manage user accounts, email configuration, and system access.
Monitor and maintain IT inventory and documentation.
Coordinate with vendors for hardware repairs and replacements.
Ensure compliance with IT security policies and antivirus management.
Resolve user issues within defined SLA timelines.
Required Skills
Knowledge of Windows 10/11 Operating Systems.
Basic networking knowledge (LAN, WAN, TCP/IP, DNS, DHCP).
Experience in desktop and laptop troubleshooting.
Knowledge of printer installation and maintenance.
Familiarity with Active Directory and Microsoft Office 365.
Strong problem-solving and communication skills.
Ability to work independently and as part of a team.
Qualification
Diploma/B.Tech/BCA/B.Sc. (IT/Computer Science) or equivalent.
0–3 years of experience in Desktop Support/Desktop Engineering.
Freshers with strong technical knowledge can also apply.
Preferred Certifications
CompTIA A+
Microsoft Certified Professional (MCP)
CCNA (Basic Networking)
Working Hours
6 Days Working
Day Shift
Company: PPM Business Management Pvt. Ltd. (Growth India) / [Company Name]
Experience: 3 Years to 5 yers
Apply Now and become a part of our growing IT Support Team.
Pay: ₹12,000.00 - ₹18,000.00 per month
Work Location: In person
