We are looking for a motivated and results-driven Telecalling Executive with 1–5 years of experience to handle inbound and outbound calls and support client acquisition for our visa and abroad education services.
The ideal candidate will be responsible for engaging prospective clients, providing accurate information, and converting inquiries into potential customers. Candidates with prior experience in travel agencies or overseas education consultancies will be given preference.
Key Responsibilities
- Make outbound calls to prospective clients, including cold calling and follow-ups
- Handle inbound inquiries and convert leads into potential clients
- Provide detailed information about visa and overseas education services
- Maintain consistent follow-ups and client communication
- Record call details and update lead status in CRM systems
- Achieve daily, weekly, and monthly performance targets
- Coordinate with internal teams to ensure smooth client processing
Requirements
- 1–5 years of telecalling or relevant experience
- Strong communication skills in English and Malayalam
- Knowledge of Hindi or Tamil is an added advantage
- Experience in travel, visa, or education consultancy preferred
- Strong persuasion and negotiation skills
- Basic computer knowledge and familiarity with CRM systems
- Candidates currently based in Kochi or nearby locations preferred
Work Mode
Additional Information
- Immediate joiners preferred
- Target-driven role with growth opportunities
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Work Location: Hybrid remote in Kochi, Kerala
