The Café Manager is responsible for the overall operation of the café, including guest satisfaction, team leadership, financial performance, inventory control, quality assurance, and adherence to SOPs.
Key Responsibilities:
Manage daily café operations. Deliver exceptional guest experience. Recruit, train and supervise staff. Maintain coffee and food quality standards. Control inventory and coordinate with vendors. Achieve sales targets and manage POS/cash reconciliation. Ensure hygiene and food safety compliance. Support promotions and business growth.
Qualifications : 3–5 years' experience managing a premium café or specialty coffee business. Hospitality qualification preferred. Strong leadership and communication skills. Knowledge of POS, inventory management and MS Excel.
Key Performance Indicators (KPIs):
Sales achievement Customer rating above 4.7/5 Inventory variance below 2% Food & beverage cost control Staff retention Mystery audit score above 90%
Pay: ₹30,303.50 - ₹40,789.53 per month
Work Location: In person
