Job Responsibilities
- Handle and supervise operations of two grocery store locations.
- Work 3 days at the Coimbatore (Covai) store and 3 days at the Erode store to ensure smooth operations.
- Guide and support Store Managers in achieving monthly sales and profitability targets.
- Monitor daily sales performance and implement strategies to increase revenue.
- Ensure proper stock management, inventory control, and timely replenishment.
- Review stock movement and minimize wastage, damages, and shortages.
- Maintain product displays, merchandising standards, and store cleanliness.
- Ensure excellent customer service and resolve customer escalations effectively.
- Supervise staff attendance, productivity, discipline, and overall performance.
- Conduct team meetings and provide operational guidance to Store Managers.
- Analyze store performance reports and identify opportunities for improvement.
- Ensure compliance with company policies, SOPs, and operational standards.
- Coordinate with procurement, warehouse, and accounts departments as required.
- Submit daily, weekly, and monthly reports directly to the Managing Director (MD).
- Take corrective actions to improve underperforming stores.
- Drive team motivation and ensure achievement of sales and operational targets across both locations.
Experience Required
- Minimum 2–8 years of experience in Supermarket, Grocery Store, Retail Chain, Hypermarket, Departmental Store, or FMCG Retail Operations.
- Experience in roles such as Assistant Store Manager, Store Manager, Retail Operations Executive, Branch Manager, Supermarket Supervisor, Area Manager, or Multi-Store Coordinator.
- Proven experience in handling sales targets and managing teams.
- Hands-on experience in inventory management, stock audits, and shrinkage control.
- Experience in customer handling and operational reporting.
Skills Required
- Multi-store management experience.
- Strong leadership and team management skills.
- Sales target achievement and business development capabilities.
- Knowledge of inventory and stock control processes.
- Retail operations management expertise.
- Analytical and problem-solving skills.
- Good communication and reporting abilities.
Preferred Candidate
- Immediate joiner preferred.
- Willing to travel between Coimbatore and Erode stores.
- Capable of independently handling store operations.
- Able to guide, train, and monitor Store Managers.
- Target-oriented with strong leadership qualities.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person