Key Responsibilities:
- Handle room reservations through phone, email, and online channels
- Enter, update, and manage reservations in the hotel system
- Provide guests with information about room types, rates, and hotel services
- Confirm bookings and send reservation details to guests
- Modify or cancel reservations as requested
- Coordinate with front office and sales teams regarding room availability
- Ensure accurate billing and payment details
- Handle guest inquiries and complaints related to reservations politely
*
- Skills & Qualifications:
- Good communication and customer service skills
- Computer knowledge and experience with hotel reservation systems
- Ability to handle multiple tasks and work under pressure
- Prior experience in hotel reservations or front office is an advantage
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹17,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
