We are seeking highly motivated International Customer Care Executives for our non-voice process team. This role offers the opportunity to provide exceptional customer support to our international clients via email and chat platforms.
Key Responsibilities:
Handle customer inquiries via email and chat, ensuring quick and accurate responses.
Resolve customer issues related to products, accounts, and services, maintaining a positive customer experience.
Document all interactions in the CRM system, escalating issues when needed.
Meet performance metrics including response time and customer satisfaction.
Skills & Qualifications:
Excellent written communication in English with strong grammar.
Experience in customer service or non-voice processes is a plus.
Proactive problem-solving skills with a focus on customer satisfaction.
Ability to multi-task and meet deadlines in a fast-paced environment.
Proficiency in CRM systems, email, and chat tools.
Why Join Us?
Competitive salary: ₹27,000 to ₹36,000 per month.
Work in a dynamic, global environment with international clients.
Career growth opportunities and comprehensive training.
Collaborative work culture focused on employee well-being.
If you are passionate about customer service and eager to grow in an international BPO setting, apply now!
Pay: ₹27,000.00 - ₹36,000.00 per month
Benefits:
- Paid time off
- Provident Fund
Language:
Work Location: In person
