A hospital floor coordinator acts as the vital link between patients, clinical staff (doctors/nurses), and administration, ensuring smooth daily operations on a specific ward. Key responsibilities include managing patient admissions and discharges, overseeing cleanliness and non-medical supplies, addressing patient grievances, and ensuring compliance with hospital policies to maintain high patient satisfaction.
Key Responsibilities of a Floor Coordinator
- Patient Experience Management: Conducting daily rounds to meet with patients, addressing concerns, gathering feedback, and Ensuring patient comfort.
- Operational Efficiency: Coordinating with nursing staff and doctors to facilitate timely patient admissions and discharges.
- Administrative Coordination: Updating discharge boards, managing room occupancy, and ensuring the floor is properly staffed and stocked.
- Quality and Compliance: Ensuring adherence to hygiene standards, infection control protocols, and safety regulations.
- Grievance Handling: Acting as the primary point of contact for patient issues and escalating complaints to senior management if necessary.
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
