To provide Acceptance Into Service governance for new or changed network products, services and solutions, acting as the operational gatekeeper between Projects and Operations. The role ensures that the project has supplied all mandatory operational, technical, support, monitoring, security, documentation and handover artefacts required before the product or service is accepted into live support.
The AIS Professional validates operational readiness, identifies supportability gaps, challenges incomplete project handovers, coordinates remediation actions, and protects Operations from accepting services that are not supportable, observable, documented, secure, resilient or aligned to agreed service management standards.
