Job Description
Digitel Media is hiring International Associates to support US-based clients through inbound and outbound calls. This role involves lead generation, client communication, relationship building, and achieving performance targets.
We welcome applications from both freshers and experienced candidates.
Responsibilities
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Make and receive calls with US-based clients.
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Generate and qualify leads through telephone conversations.
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Communicate with clients in a professional and courteous manner.
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Build rapport and maintain positive client interactions.
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Understand client requirements and provide appropriate information.
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Meet individual and team performance targets.
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Maintain the required quality standards for client interactions.
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Follow company procedures and communication guidelines.
Requirements
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Good English communication skills, both verbal and written.
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Comfortable communicating with US-based clients.
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Willingness to work a night shift from 7:00 PM to 5:00 AM.
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Comfortable working from the office in Ahmedabad.
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Customer service, telecalling, or international voice process experience is an advantage.
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Freshers are welcome to apply.
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Undergraduate and graduate candidates are eligible.
Compensation and Benefits
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Monthly salary of ₹15,000–₹20,000.
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Performance-based incentives and bonuses.
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Health insurance.
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Paid sick leave.
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Leave encashment.
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Fixed weekends off.
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Opportunities for career growth and advancement.
Work Location
S.G. Highway, Bodakdev, Ahmedabad, Gujarat.
