Responsibilities:
- Make outbound calls to existing and prospective customers.
- Inform customers about jewellery collections, offers, events, and savings schemes.
- Follow up with customers regarding enquiries, visits, and purchases.
- Generate customer appointments and increase showroom footfall.
- Maintain customer records and call logs.
- Handle customer queries in a professional and courteous manner.
- Build strong relationships with customers through regular communication.
Requirements:
- Minimum 12th Pass (Graduates preferred).
- Good communication skills in Hindi, Punjabi and English.
- Basic computer knowledge and familiarity with WhatsApp.
- Positive attitude and customer-focused approach.
- Freshers are welcome to apply.
- Prior telecalling, customer service, or sales experience will be an advantage.
Benefits:
- ESIC Benefits.
- 2 Paid Leave Days Per Month.
- Performance-Based Incentives.
- Career Growth Opportunities.
Job Details:
- Full-Time Position
- Location: Sadar Bazar, Kapurthala
- Day Shift
Immediate joining preferred.
Pay: From ₹10,000.00 per month
Benefits:
Application Question(s):
- Are you comfortable speaking with customers over the phone throughout the day?
Yes
No
- Do you have basic computer knowledge (WhatsApp, Excel, Email)?
Yes
No
Immediately
Within 1 week
Within 2 weeks
More than 2 weeks
- Do you have any previous experience in telecalling, customer service, sales, or reception work?
Yes
No
Work Location: In person
