Key Responsibilities:
- Greet customers and understand their vehicle service or repair requirements
- Prepare job cards with accurate details of customer complaints
- Explain service procedures, estimated costs, and turnaround time
- Obtain customer approval before carrying out repairs or additional work
- Coordinate with workshop technicians and service managers
- Monitor service progress and keep customers informed
- Ensure quality checks before vehicle delivery
- Explain final bills and service work completed to customers
- Handle customer complaints professionally and ensure resolution
- Conduct follow-up calls to collect customer feedback
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Leave encashment
- Paid time off
- Provident Fund
Work Location: In person
