## **Job Title:** MS Teams Administrator
## **Experience Required:** 5+ years
## **Location:** Hyderabad
## **Employment Type:** Full-time
### **Job Summary**
We are seeking an experienced MS Teams Administrator with strong expertise in enterprise collaboration platforms and hands-on knowledge of Fortigate Firewall operations. The ideal candidate will ensure seamless communication across the organization, manage Teams Voice capabilities, and maintain secure network access.
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### **Key Responsibilities**
- **MS Teams Administration**: Configure, manage, and optimize Microsoft Teams, including policies, channels, user access, and integrations.
- **Teams Voice Management**: Administer dial pad, call routing, direct routing, and Teams Voice resource policies to ensure reliable enterprise telephony.
- **Collaboration Tools**: Support Office 365 applications, ensuring smooth interoperability with Teams.
- **Firewall Management**: Administer Fortigate firewalls, including VPN setup, security policies, and threat monitoring.
- **User Support**: Provide Tier 2/3 support for Teams-related issues, including troubleshooting connectivity and performance.
- **Security Compliance**: Implement and enforce security standards across collaboration platforms and firewall systems.
- **Monitoring & Reporting**: Track system performance, generate reports, and recommend improvements.
- **Documentation**: Maintain accurate records of configurations, policies, and operational procedures.
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### **Required Skills & Qualifications**
- 5+ years of experience in **MS Teams Administration** within enterprise environments.
- Strong expertise in **Office 365 ecosystem** (Exchange Online, SharePoint, OneDrive).
- Hands-on experience with **Fortigate firewalls** (VPNs, IPS/IDS, NAT policies).
- Proven knowledge of **Teams Voice** including dial pad, call routing, and resource policies.
- Solid understanding of TCP/IP, routing protocols, and network security fundamentals.
- Familiarity with monitoring tools and ITSM platforms.
- Excellent problem-solving and communication skills.
- Bachelor’s degree in Computer Science, IT, or related field; certifications (MCSA, NSE, Teams Voice Specialist) preferred.
Pay: ₹500,000.00 - ₹1,500,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: Hybrid remote in Hyderabad, Telangana (Hyderabad, Hyderabad District)
