We are looking for a dedicated and results-oriented Assistant Manager to support the daily operations of our chit fund business. The candidate will assist in managing branch activities, customer relationships, collections, documentation, compliance, and team coordination while ensuring excellent service and operational efficiency.
Key Responsibilities
- Assist the Branch Manager in overseeing day-to-day chit fund operations.
- Manage customer onboarding, KYC verification, and documentation.
- Coordinate chit auctions and ensure timely completion of related processes.
- Monitor collections, payment schedules, and customer follow-ups.
- Build and maintain strong relationships with customers and agents.
- Ensure compliance with applicable regulations and company policies.
- Maintain accurate records, reports, and MIS.
- Supervise and guide branch staff to achieve operational and business targets.
- Address customer queries and resolve complaints promptly.
- Support business development activities to increase memberships and collections.
- Coordinate with internal departments for smooth branch operations.
- Ensure proper handling of cash, receipts, and financial records in line with company procedures.
Qualifications
- Bachelor's degree in Commerce, Business Administration, Finance, or a related field.
- 3–5 years of experience in chit funds, NBFCs, banking, financial services, or collections.
- Strong knowledge of chit fund operations, documentation, and customer service.
- Excellent communication, negotiation, and leadership skills.
- Proficiency in MS Office and branch management software (preferred).
- Ability to work under targets and manage multiple responsibilities.
Preferred Skills
- Knowledge of KYC and regulatory compliance.
- Team leadership and staff management.
- Customer relationship management.
- Strong analytical and problem-solving skills.
- Time management and organizational abilities.
- Sales and business development experience is an added advantage.
Salary & Benefits
- Competitive salary (based on experience)
- Performance incentives
- Provident Fund (PF) and ESI (as applicable)
- Paid leave
- Career growth opportunities
- Training and professional development
How to Apply:
Submit your updated resume - 96553 00043
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
