Job Summary
Speeki AI Language Academy is looking for an IT Operations Executive to manage the day-to-day operations of our Learning Management System (LMS), mobile application, website, digital content, and operational reporting. The ideal candidate should be technically skilled, detail-oriented, and capable of coordinating with internal teams and software developers to ensure smooth digital operations.
Responsibilities
- Manage and administer the Learning Management System (LMS), including user accounts, access management, troubleshooting, and coordination with developers.
- Handle backend operations of the Speeki mobile application, including course activation, content uploads, user access, and technical support.
- Upload, organize, and manage Zoom class recordings and digital learning resources on platforms such as Vimeo and the LMS.
- Maintain and update the company website, including course information and website content.
- Manage the Google Business Profile by updating business information, posts, images, and coordinating review responses.
- Administer software subscriptions, Zoom licenses, and other digital tools, ensuring timely renewals and proper allocation.
- Maintain monthly revenue reports and operational data using Google Sheets, ensuring accuracy and timely reporting.
- Coordinate with Academic, Sales, Operations, Development teams, and external software vendors to resolve technical issues and improve operational processes.
Qualifications
- Bachelor's degree in Computer Science, IT, B.Tech, BCA, B.Sc. Computer Science, MCA, or a related field.
- Freshers with strong technical skills are welcome. Candidates with 1–3 years of experience are preferred.
Required Skills
- Strong technical troubleshooting and computer skills.
- Knowledge of LMS platforms, Google Workspace, Excel/Google Sheets, Zoom, and cloud applications.
- Familiarity with WordPress or similar CMS is an advantage.
- Excellent communication, coordination, analytical, and multitasking skills.
- Basic knowledge of APIs, SQL, CRM systems, or software testing is a plus.
Location: Work From Home (Remote)
Working Hours: Monday to Saturday | 10:00 AM – 6:00 PM
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off
- Work from home
Work Location: Remote
