We are seeking motivated and result-oriented Telecallers to join our Debt Collection team. The role involves contacting customers who have overdue payments, reminding them of their dues, and guiding them through repayment options in a professional and customer-friendly manner.
Key Responsibilities:
- Make outbound calls to customers with overdue payments and remind them of pending dues.
- Explain repayment processes, deadlines, and consequences of non-payment.
- Negotiate and follow up for timely collections while maintaining customer relationships.
- Update customer interaction details and payment status in the system.
- Escalate unresolved cases to the supervisor or manager as required.
- Achieve daily/weekly/monthly collection targets assigned by the team leader.
- Required Skills:
- Good communication and negotiation skills (Tamil, Malayalam, Telugu and Hini languages).
- Ability to handle difficult conversations with patience and professionalism.
- Basic computer knowledge and ability to work on MS Office/CRM software.
- Goal-oriented with a positive attitude and strong work ethic.
- Qualifications:
- Minimum 12th pass; graduates preferred.
Benefits:
- Attractive salary with performance-based incentives.
- Training and career growth opportunities.
- Supportive team environment.
Join us and be a part of a fast-growing team where your communication skills and persistence will help customers clear their dues and contribute to business success.
- Prior experience in telecalling, BPO, or collections will be an advantage.
- Freshers with strong communication skills are welcome to apply.
Pay: ₹13,000.00 - ₹20,000.00 per month
Work Location: In person
