Ecommerce Manager – Marketplaces
We are looking for a hands-on Ecommerce Manager – Marketplaces to take ownership of our presence and growth across major online marketplaces including Amazon, Flipkart, Nykaa, Meesho and other relevant platforms.
This role is ideal for someone who understands marketplace operations, performance marketing, catalogue optimisation, pricing, inventory, promotions and how to improve sales and profitability across multiple ecommerce channels.
Key ResponsibilitiesMarketplace Growth & Management
- Own day-to-day operations and growth across Amazon, Flipkart, Nykaa, Meesho and other marketplaces.
- Develop and execute marketplace growth plans to increase revenue, visibility, rankings and market share.
- Monitor sales performance, traffic, conversion rates, ASP, margins and contribution by marketplace.
- Identify opportunities to launch new products, bundles, pack sizes and offers.
- Plan and execute marketplace sale events, promotional campaigns and seasonal activities.
Catalogue & Listing Optimisation
- Manage product listings, titles, descriptions, images, A+ content, keywords and product attributes.
- Improve marketplace SEO and organic product rankings.
- Ensure listings remain accurate, compliant and optimised for conversion.
- Coordinate with design and content teams for marketplace creatives, banners and product content.
- Monitor competitor listings, pricing, offers, reviews and positioning.
Marketplace Advertising
- Manage and optimise Amazon Ads, Flipkart Ads and other marketplace advertising platforms.
- Track ROAS, ACOS, TACOS, CPC, conversion rate and advertising contribution.
- Work with internal performance marketing teams or agencies to continuously improve campaign performance.
- Identify winning keywords, products and campaigns and scale them efficiently.
Pricing, Promotions & Profitability
- Plan marketplace pricing while maintaining healthy margins.
- Manage coupons, discounts, deals, lightning deals and marketplace promotions.
- Monitor commissions, shipping charges, advertising costs, marketplace fees and net contribution.
- Prepare SKU-level profitability reports and identify opportunities to improve margins.
Inventory & Operations
- Coordinate inventory planning across marketplace warehouses and fulfilment centres.
- Ensure adequate stock availability for high-performing SKUs.
- Monitor stock-outs, excess inventory and ageing inventory.
- Coordinate Amazon FBA, Flipkart fulfilment and other marketplace fulfilment models.
- Work closely with warehouse, logistics, finance and customer service teams.
Account Health & Compliance
- Maintain strong marketplace account health.
- Resolve listing suppression, account issues, catalogue errors and policy violations.
- Manage marketplace claims, returns, penalties and operational escalations.
- Ensure products and listings comply with marketplace policies and applicable regulations.
Reviews & Customer Experience
- Monitor ratings, reviews, returns and customer feedback.
- Identify recurring product or fulfilment issues affecting ratings.
- Work with product, operations and customer service teams to improve marketplace customer experience.
Reporting & Analytics
- Prepare daily, weekly and monthly marketplace performance reports.
- Track key metrics including:
- Revenue
- Orders
- Conversion Rate
- ROAS / ACOS
- Marketplace Fees
- Contribution Margin
- Returns / RTO
- Ratings & Reviews
- Inventory Days
- Use marketplace data to identify trends and recommend actions to management.
Requirements
- 3–6 years of ecommerce / marketplace management experience.
- Strong hands-on experience managing Amazon and Flipkart Seller Central.
- Experience with platforms such as Nykaa, Meesho, Myntra, Tata Cliq or similar marketplaces is preferred.
- Strong understanding of marketplace advertising and performance metrics.
- Experience managing catalogues, inventory, promotions and marketplace operations.
- Strong analytical skills and advanced working knowledge of Excel / Google Sheets.
- Comfortable working with large numbers of SKUs and multiple marketplaces.
- Commercial mindset with strong understanding of revenue, margin and profitability.
- Ability to coordinate across marketing, design, warehouse, finance and operations teams.
Pay: ₹12,744.64 - ₹54,920.49 per month
Benefits:
Work Location: In person
