- Deliver on day to day process targets in meeting Customer SLAs
- Should be able to work as per the provided client shift timings
- Follow the governance mechanism established with the client
- Execute transactions as per prescribed guidelines and timelines
- Deliver on day to day process targets in meeting Customer SLAs
- Should be able to work as per the provided client shift timings
- Follow the governance mechanism established with the client
- Execute transactions as per prescribed guidelines and timelines
- Ability to multi task work in a fast paced changing environment and maintain a commitment to accuracy and timeliness
- Ability to follow policies procedures and written instructions as well as verbal instructions or directions from his her supervisor
- Ability to maintain confidentiality
- Bachelor s degree in commerce business administration or business management is preferred based on businesses aligned
- 1 2 years of full time work experience in BPO BPM industry and especially Finance Investment banking domain experience will be the added advantage
- Proficiency in MS office application
- Willingness to work in business aligned shifts
- Open to accept changes in work methods or systems to improve performance beyond agreed standards
- Candidate needs to have 15 years of full time education
- Proficient with basic computer knowledge
- Candidate should be flexible to work in 24 7 environments comfortable to work in night shifts Rotational
- Excellent verbal written communication interpretation and active listening skills
- Ability to quickly and efficiently assimilate process knowledge
- Effective probing analyzing skills and capable of doing a multi tasking of voice data entry
- Should be able to operate in work from office environment
India Banking->Consumer Banking, Mortgage, Lending Operations, Commercial Banking
