We’re looking for a detail-oriented and analytical Senior Financial Operations Analyst with 4–7 years of experience to support and streamline billing, payable, and financial operations processes.
-
Manage and ensure the smooth functioning of billing and payable operations.
-
Perform reconciliation of payments, refunds, and financial transactions across systems.
-
Handle returned payments and disputes efficiently to minimize financial losses.
-
Generate and validate pre-billing and post-billing checks to ensure billing accuracy.
-
Prepare custom invoices and commission reports as required by the business.
-
Support monthly financial reporting activities and maintain reporting accuracy.
-
Identify process gaps, discrepancies, and reporting errors, and collaborate with relevant teams to resolve them.
-
Work cross-functionally with customer service, development teams, stakeholders, and external vendors on financial and operational queries.
-
Assist in implementing and monitoring new process changes and operational improvements.
-
Conduct regular audits of automated financial processes to ensure compliance and accuracy.
-
Generate reports required for taxation purposes and support audit-related queries.
-
Support Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL) activities.
-
4–7 years of experience in Finance Operations, Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL) processes.
-
Hands-on experience in billing, payment reconciliation, aging management, and commission calculations.
-
Strong understanding of expense report processing and financial controls.
-
Experience handling refunds, disputes, and payment-related issue resolution.
-
Proficiency in generating financial reports, invoices, and audit/taxation documentation.
-
Strong analytical and problem-solving skills with high attention to detail.
-
Ability to work effectively with cross-functional teams and external stakeholders.
-
Excellent communication and interpersonal skills.
-
Commitment to continuous learning and process improvement.
-
Ability to manage multiple priorities in a fast-paced environment.
-
Proficiency in MS Excel and financial/accounting systems.
-
Experience working with automated financial processes and audit workflows.
-
Exposure to process improvement initiatives and operational efficiency projects.
-
Experience working in high-volume transactional environments.
-
Private workroom with the ambience to handle calls.
-
Ready for video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
-
Good internet speed (above 100 MBPS download and upload) with the ability to be wired (LAN).
-
Power backup (if you have frequent power cut issues).
