JOB DESCRIPTIONTele Sales / Relationship Manager – Real Estate
Company: SQUARE ONE
Department: Sales & Customer Relationship
Position: Tele Sales / Relationship Manager
Job Type: Full-Time
Experience: 1–3 Years preferred
Job Summary
We are looking for an energetic and target-oriented Tele Sales / Relationship Manager to join our Real Estate Sales Team. The candidate will be responsible for handling customer calls, generating leads, following up with prospective clients, explaining real estate projects, and converting leads into site visits and sales.
Key Responsibilities
- Make outbound calls to prospective customers from company-provided leads.
- Handle incoming enquiries and understand customer requirements.
- Explain project details, pricing, location, amenities, payment plans, and offers to customers.
- Regularly follow up with leads through calls and WhatsApp.
- Generate and qualify leads through telecalling.
- Convince customers and convert enquiries into site visits.
- Maintain proper records of calls, follow-ups, customer requirements, and lead status.
- Coordinate with the sales/site team for scheduled site visits.
- Maintain strong relationships with existing and prospective customers.
- Achieve monthly calling, site visit, and sales/conversion targets.
- Provide daily/weekly sales and follow-up reports to the reporting manager.
- Handle customer queries professionally and ensure a positive customer experience.
Candidate Requirements
- Minimum 1 year experience in Tele Sales / Telecalling / Relationship Management preferred.
- Experience in Real Estate Sales will be an added advantage.
- Excellent communication and convincing skills.
- Good Hindi, Bengali and English communication skills.
- Comfortable making a high volume of outbound calls.
- Target-oriented and self-motivated.
- Good follow-up and customer-handling skills.
- Basic knowledge of MS Office/CRM/WhatsApp.
- Candidates with strong sales ability and freshers with excellent communication skills may also be considered.
Key Performance Indicators (KPI)
- Daily outbound calls
- Lead qualification
- Follow-up efficiency
- Number of site visits generated
- Site visit conversion
- Booking/sales conversion
- Monthly sales achievement
- Customer relationship and feedback
Salary & Incentives
Salary: As per experience and interview performance
Incentive: Attractive performance-based incentives
Growth: Opportunity for career growth within the Sales Team
Preferred Candidate Profile
We are looking for someone who is confident, persuasive, disciplined, hardworking and highly target-oriented, with the ability to convert telephone enquiries into site visits and ultimately sales.
Location: NEWTOWN
Working Hours: 8 HOURS
Experience: 1–3 Years
Pay: ₹15,000.00 - ₹45,000.00 per month
Benefits:
- Health insurance
- Internet reimbursement
Work Location: In person
