We are looking for an experienced Student Counsellor & Sales Consultant – Australian International Education who is passionate about helping international students achieve their education and long-term career goals in Australia. This is a consultative tele-sales role where you’ll engage with warm leads, understand each student’s unique situation, and recommend the most suitable education and migration-related services through honest, value-driven conversations.
- Employment Type: Full-Time
- Location: Remote / Work From Home
- Shift: Australian Business Hours
- Compensation: Fixed Salary + Performance-Based Incentives
- Call warm leads who have already engaged with our platform and services.
- Understand each student’s education, visa status, career goals, and future plans.
- Recommend suitable education and migration-related services based on individual needs.
- Build trust through professional, consultative conversations rather than scripted sales.
- Convert qualified leads into customers while maintaining high ethical standards.
- Identify opportunities to upsell premium services when appropriate.
- Follow up with prospective students via phone, WhatsApp, and email.
- Maintain accurate CRM records, call notes, and follow-up schedules.
- Schedule consultations with education or migration experts where applicable.
- Ensure timely responses to inquiries and maintain excellent customer experience.
- Stay updated with Australian education pathways, student visa processes, and skilled migration fundamentals.
- Understand Australian skilled migration concepts including subclasses 189, 190, and 491, points test, SkillSelect, state nominations, ANZSCO occupations, and skills assessments.
- Provide students with accurate, transparent, and reliable information.
- Share recurring student questions and market feedback with internal teams.
- Achieve daily calling targets and monthly sales objectives.
- Maintain high lead-to-sale conversion rates.
- Track upsell opportunities and contribute to revenue growth.
- Monitor follow-up timelines and maintain quality standards.
- Minimum 2+ years of experience counselling international students within the Australian education system.
- Strong understanding of Australian education pathways and skilled migration fundamentals.
- Proven experience in tele-sales, admissions counselling, or inside sales.
- Excellent spoken and written English communication skills.
- Strong interpersonal, negotiation, and relationship-building abilities.
- Experience using CRM systems and maintaining accurate sales pipelines.
- Professional, ethical, and student-focused approach to sales.
- QEAC (PIER) Certification or formal Education Agent training.
- Experience working with Australian education agencies or migration consultancies.
- Knowledge of SkillSelect, state migration portals, and occupation lists.
- Experience selling digital services or information-based products.
- Additional language proficiency relevant to international student communities.
- Bachelor’s degree in Business, Education, Marketing, or a related field.
- Minimum 2 years of experience in international student counselling, admissions, or education sales.
- Strong knowledge of Australian education and migration pathways.
- Excellent communication and active listening skills.
- Empathetic, trustworthy, and student-focused approach.
- Target-driven with strong sales and conversion abilities.
- Highly organized with excellent follow-up and time management skills.
- Self-motivated and capable of working independently in a remote environment.
- Committed to providing honest advice and maintaining professional integrity.
- Daily call activity and meaningful client conversations.
- Lead-to-sale conversion rate.
- Upsell conversion percentage.
- Monthly sales and revenue targets.
- Timely follow-up on new inquiries.
- Student satisfaction and service quality.
- Competitive fixed salary with uncapped performance incentives.
- Warm lead pipeline—no cold calling lists.
- Comprehensive training on products, services, and Australian education programs.
- Remote work flexibility with Australian business hours.
- Career growth opportunities into Team Lead, Partnerships, or Student Success roles.
- Work with a growing international organization supporting students worldwide.
