We are seeking a dedicated and energetic Telecaller Executive to join our dynamic team in the Solar services industry.
The ideal candidate will play a crucial role in expanding our customer base by effectively communicating with existing and potential clients, introducing our financial products and services, and assisting them in making informed decisions.
This role requires excellent communication skills, a persuasive attitude, and the ability to understand customer needs to provide tailored solutions.
The Telecaller Executive will be responsible for handling outbound calls, following up on leads, and maintaining a high level of customer satisfaction.
Responsibilities
- Make outbound calls to prospective and existing clients to promote financial products and services.
- Understand customer requirements and provide appropriate information and solutions.
- Follow up on leads and inquiries generated through marketing campaigns.
- Maintain accurate records of calls and customer information in the CRM system.
- Achieve daily and monthly targets set by the management team.
- Handle customer queries and resolve complaints in a professional manner.
- Coordinate with other departments to ensure smooth processing of customer requests.
- Provide feedback to the management on client needs, problems, and interests.
Experience
6 months - 5 yrs
Experinece in Insurance/ Immigration Industry will be an added advantage
Language:
- Malayalam (Required)
- English (Required)
Work Location: In person
Pay: ₹10,000.00 - ₹18,000.00 per month
Benefits:
Experience:
- Telemarketing: 1 year (Required)
Work Location: In person
