Department: Administration
Location: Perinthalmanna, Malappuram
Reports To: Manager - Operations
Job Summary
We are seeking a motivated and organized Administrative Assistant to support the daily operations of our organisation. The ideal candidate should possess strong organizational skills, attention to detail, and excellent communication abilities. This role is ideal for someone starting their administrative career and looking to grow within the renewable energy and IT industry.
Key Responsibilities
· Administrative Support
- Answer and direct incoming phone calls and emails professionally.
- Welcome customers, suppliers, and visitors to the office.
- Maintain filing systems (both physical and digital).
- Prepare letters, quotations, invoices, reports, and other business documents.
- Schedule appointments, meetings, and installation/ site/ client visits.
- Assist with document printing, scanning, photocopying, and record management.
Customer Support
- Respond to customer inquiries and forward technical questions to the appropriate department.
- Maintain customer records and update CRM or office databases.
- Follow up with customers regarding quotations, payments, and installation schedules.
Project Coordination Support
- Assist in preparing installation files and project documentation.
- Coordinate with procurement and installation teams regarding schedules.
- Track project documents and ensure all required paperwork is completed.
Inventory & Office Management
- Monitor office stationery and pantry supplies.
- Assist in maintaining inventory records for small office items.
- Coordinate courier services and document deliveries.
Accounts Support
- Assist in preparing invoices and payment receipts.
- Record daily expenses and maintain basic financial records.
- Coordinate with the accounts department for documentation.
Compliance & Documentation
- Organize customer agreements, warranties, permits, and installation documents.
- Maintain confidentiality of company and customer information.
- Ensure accurate filing of company records.
Qualifications
- Bachelor's Degree / Freshers are welcome to apply.
- Previous office experience is an advantage but not mandatory.
Required Skills
- Good communication skills in English and the local language.
- Basic computer proficiency (Microsoft Word, Excel, Outlook, and PDF tools).
- Ability to multitask and work in a fast-paced environment.
- Professional attitude and willingness to learn.
Preferred Skills
- Knowledge of Microsoft Office 365.
- Familiarity with Google Workspace.
- Basic understanding of accounting software (such as Tally) is an advantage.
- Experience using CRM software is a plus.
Personal Attributes
- Positive attitude
- Customer-focused mindset.
- Team player with good interpersonal skills.
- Ability to handle confidential information responsibly.
Working Hours
- Monday to Saturday (9.30 am to 5.30 pm) as per company policy
Salary
· Salary will be based on qualifications, skills, and as per company policy.
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
Work Location: In person
