Role description
Detailed JD
Required Skills Capabilities
The vendor must provide resources with handson expertise aligned to Sterling MFT support roles
IBM Sterling B2B SFG SSP configuration and support
BPML development and scripting for automation
Secure file transfer protocols SFTP FTPS HTTPS ConnectDirect
File encryption PGPGPG
Linux Unix and Windows system support
Root cause analysis and incident troubleshooting
Partner onboarding and integration support
Monitoring tools Dynatrace BigPanda
SQL and scripting knowledge for diagnostics and automation
Ability to implement process improvements and proactive monitoring
Scope of Services
Endtoend ticket lifecycle ownership
Monitoring and response
File transfer issue resolution and recovery
Partner connectivity support
Batch and process management
Patch validation and environment support
Runbook execution and continuous improvement
247 support model
Skills
Mandatory Skills : Automation & Scripting, Shell Scripting
Good to Have Skills : Bash/Shell scripting, IBM-Storage
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
