Administrative Executive (Administration & Customer Support)
Job Type: Full-time
Key ResponsibilitiesAdministration & Facilities
- Maintain office cleanliness and ensure all facilities are in good condition.
- Coordinate housekeeping, maintenance, and office repairs.
- Monitor internet, office equipment, and coordinate with vendors for timely resolution.
- Manage stationery, pantry, housekeeping materials, and other office supplies.
- Coordinate procurement, vendor quotations, purchase requests, and deliveries.
- Maintain office assets, inventory, vendor records, and administrative documentation.
- Verify bills, invoices, and coordinate with Finance for timely payments.
- Handle courier services, meeting room arrangements, and administrative support.
- Prepare periodic reports on administration, facilities, and inventory.
- Ensure compliance with company policies and safety standards.
Customer Support
- Provide first-level customer support via phone, email, and WhatsApp.
- Log, track, and follow up on customer issues until resolution.
- Coordinate with the technical team for issue resolution and escalate when required.
- Maintain accurate support records and communicate updates to customers.
- Assist customers with product usage and basic troubleshooting.
- Deliver professional and timely customer service.
Qualifications
- Bachelor's degree in any discipline.
- 3 years of experience in Administration, Office Operations, or Customer Support.
Skills
- Good communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Vendor and office coordination skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Basic knowledge of office IT equipment.
- Customer service and problem-solving skills.
- Attention to detail and documentation.
Job Type: Full-time
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
Experience:
- admin & customer support: 3 years (Required)
Language:
Location:
- Coimbatore, Tamil Nadu (Required)
Willingness to travel:
Work Location: In person
