- Handling customer complaints, deployment of containment action to avoid line issues/ stoppage, driving permanent corrective & preventive action in co-ordination with technical & plant teams
- Ensure on time Closure of CAPA on customer portals
- Negotiation & convincing customer in case of a concern at customer end where there is no quality issue from 3M product
- Regularly visits customers to keep up the Quality rhythm.
- Participation in trials at customer line for New Products and preventing Quality concerns
- Provide inputs to CFT & manufacturing plant on new products/ customer complaints based on observations at customer end for necessary corrective / preventive actions
- Works closely with global technical and quality teams
Qualifications & Skills
- Education: Typically requires an ITI certificate, Diploma, or Degree in Mechanical, Automobile, or Production Engineering
- Soft Skills: Strong attention to detail, excellent visual acuity, and clear communication for coordinating with production supervisors and assembly line workers.
Location: Chennai.
Pay: ₹15,000.00 - ₹40,000.00 per month
Work Location: In person
