We are looking for a dedicated, enthusiastic, and student-focused Academic Counsellor to join our team. The ideal candidate should have excellent communication skills, a positive attitude, and a genuine passion for guiding students toward the right educational choices. This role requires someone who is patient, detail-oriented, trustworthy, and committed to building long-term relationships with students and the organization.
Key Responsibilities
- Counsel prospective students and parents regarding academic programs and career opportunities.
- Understand students' educational goals and recommend suitable courses or programs.
- Follow up with inquiries through phone calls, emails, and messages in a timely and professional manner.
- Maintain accurate records of student interactions and admissions data.
- Coordinate with internal teams to ensure a smooth admission and onboarding process.
- Build strong rapport with students and parents by providing honest, transparent, and helpful guidance.
- Stay updated on course offerings, admission procedures, and institutional policies.
- Contribute to the team's growth by consistently delivering quality counselling and achieving individual performance objectives.
Desired Qualifications & Skills
- Excellent verbal and written communication skills.
- Strong attention to detail and organizational abilities.
- Patient, empathetic, and soft-spoken personality.
- Honest, ethical, and professional in all interactions.
- Hardworking, self-motivated, and eager to learn.
- Ability to build trust and maintain positive relationships with students and parents.
- Good listening and problem-solving skills.
- Ability to manage multiple enquiries while maintaining accuracy.
- Positive attitude with the ability to work independently as well as in a team.
- Long-term commitment and willingness to grow with the organization.
- Basic computer proficiency (MS Office, email, CRM systems, or similar tools).
Preferred Qualifications
- Bachelor's degree in any discipline.
- Prior experience in academic counselling, admissions, customer service, sales, or student support is preferred but not mandatory.
- Freshers with excellent communication skills and a strong learning attitude are encouraged to apply.
What We Offer
- Competitive salary.
- Performance-based incentives and recognition programs.
- Professional training and career development opportunities.
- Supportive and collaborative work environment.
- Long-term career growth within the organization.
If you are passionate about helping students make informed educational decisions and are looking for a rewarding career with opportunities to grow and be recognized for your performance, we would love to hear from you.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Paid sick time
Work Location: In person
