Job Summary
The Senior Sales Executive is responsible for managing the complete sales coordination process, from preparing customer quotations and offers to ensuring timely order execution. The role requires close coordination with internal departments, maintaining accurate documentation, managing customer requirements, and ensuring seamless communication throughout the order lifecycle.
Key Responsibilities
Sales & Customer Coordination
- Prepare customer quotations, pricing sheets, and commercial offers.
- Coordinate with customers regarding inquiries, order confirmations, delivery schedules, and updates.
- Prepare and maintain all sales-related documentation accurately.
- Ensure timely follow-up with customers and internal stakeholders for smooth order execution.
Order Management
- Coordinate with the Stone Team, Purchase Order (PO) Team, Production, and Quality Assurance (QA) departments to ensure timely processing of customer orders.
- Prepare Purchase Requests (PRs) and coordinate necessary Purchase Order (PO) modifications or alterations.
- Monitor order progress and proactively resolve execution-related issues.
- Maintain complete order records and ensure all documentation is updated.
Production & Quality Coordination
- Coordinate First Piece Inspection (FPI) activities with Production and QA teams.
- Ensure Final QA approvals are obtained before dispatch or customer submission.
- Coordinate product photography after successful FPI approval.
System & Documentation Management
- Upload and maintain SKU details in Coral & Amber software.
- Download, organize, and maintain design files for new customer offers.
- Ensure all product and order-related data is accurate and up to date in company systems.
- Maintain organized digital and physical records of quotations, orders, designs, and approvals.
Cross-Functional Coordination
- Liaise effectively with Sales, Production, Procurement, QA, Design, and Logistics teams.
- Track deadlines and ensure timely completion of all order-related activities.
- Escalate critical issues to management whenever required.
Pay: ₹25,000.00 - ₹40,000.00 per month
Work Location: In person
